Customer Service Rep(03132) - 35849 Hwy 27

Domino's Franchise•Davenport, FL

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to receive and process orders and help prepare products. Team members may work part time or full time, with schedules intended to accommodate their availability. On-the-job orientation and training are provided. Opportunities for advancement may include management and other roles within the company. The role involves operating store equipment, stocking ingredients and supplies, preparing products, handling customer orders by phone and in person, taking inventory, completing paperwork, and cleaning equipment and the facility. Team members work in a fast-paced store environment and must meet quality standards while working independently and with others.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Hand-eye coordination and ability to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform physical tasks including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and frequent hand use.
  • Ability to unload and handle deliveries weighing up to 50 pounds and place cases on shelves as high as 72 inches.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and walk-in coolers.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility, approximately daily.
  • Unload deliveries using a hand truck and move supplies to storage areas.
  • Perform other store tasks such as stocking, cleaning, and maintaining signs or equipment.
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