General Manager - Aventura

Salt & Straw•Aventura, FL

About The Position

Salt & Straw is hiring a full-time General Manager to lead the overall success of its Aventura shop, including its people, operations, and guest experience. The General Manager leads a fast-paced retail and food service operation, develops future leaders, builds a strong team culture, and delivers operational excellence while bringing the company’s mission to life in the local community. The role owns daily shop operations and financial performance, develops Assistant General Managers and Shift Coordinators, and uses data to improve sales, labor, and guest experience. The General Manager also represents Salt & Straw in the community and partners with District Managers and cross-functional teams to support long-term shop and market success. The posted hiring wage is $25.19–$26.69 per hour, with quarterly bonus potential.

Requirements

  • At least 3 years of leadership experience in food service, hospitality, or retail; General Manager candidates typically bring 5 or more years.
  • Experience leading teams of 10 or more people in a fast-paced environment.
  • Ability to coach, develop, and support others with clarity and care.
  • Ability to balance people leadership with operational responsibilities.
  • At least 18 years old.
  • Availability to work evenings, weekends, and holidays.

Responsibilities

  • Lead daily shop operations, including scheduling, payroll, inventory, facilities, and financial performance.
  • Hire, train, and develop a high-performing leadership team of Assistant General Managers and Shift Coordinators.
  • Set clear expectations and coach consistently, generously, and directly.
  • Build a culture where people feel supported, challenged, and proud of their work.
  • Deliver thoughtful, memorable hospitality that reflects curiosity, warmth, and care.
  • Use data and insights to drive results across sales, labor, and guest experience.
  • Navigate challenges with calm leadership and celebrate wins.
  • Build relationships in the local community and represent Salt & Straw as a thoughtful, generous neighbor.
  • Partner with District Managers and cross-functional teams to support long-term shop and market success.

Benefits

  • Quarterly bonus potential of up to 20%.
  • Optional earned-wage access.
  • 401(k) with a 50% company match on up to 1% of salary after three months.
  • Medical, dental, and vision insurance options beginning the first month.
  • Paid time off starting at two weeks, with the amount increasing over time.
  • 12 paid holidays per year.
  • Paid sick time.
  • Two days off in a row.
  • On-demand mental health support available 24/7/365 for the employee and their family.
  • Educational support of up to $1,800 per year.
  • 30% team discount.
  • Early access to flavors before public release.
  • Pet insurance.
  • Flexible Spending Accounts.
  • Accident and Critical Illness Insurance.
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