General Manager- Orange Grove
About The Position
The General Manager assumes responsibility for all functions of a Papa Johns restaurant, ensuring high-quality products and customer service while maximizing profits. This is accomplished through self-sufficient leadership, sound decision-making, and fostering pride and accountability among team members. The role manages restaurant operations by executing company policies, procedures, programs, and systems while complying with federal, state, and local laws and ethical business practices. The General Manager builds quality systems so products meet Papa John's standards and accurately reflect customer orders, responds promptly to customer concerns, and gathers customer and team member feedback to improve operations and brand loyalty. The General Manager recruits customer-focused team members, maintains staffing levels appropriate to projected sales, and orients and trains team members to exceed customer expectations. The role also manages profit goals and controllable costs, uses the PROFIT System to correct deviations, and maintains company assets by keeping the restaurant clean, fully equipped, and equipment maintained. A training period may be required before beginning in the General Manager position. This is a franchise position; placement and pay depend on the applicant’s qualifications, experience, and the franchise’s needs. Once trained for the General Manager position, pay changes to a salary with full benefits based on experience.
Requirements
- High school diploma or GED.
- ServSafe or local/state food service certification.
- Two years of restaurant management or supervision experience.
- Skills in cash management, planning, organization, cleanliness, and effective communication.
Responsibilities
- Oversee all functions of a Papa Johns restaurant to deliver high-quality products and customer service while maximizing profits.
- Lead independently, make quality decisions, and promote pride and accountability among team members.
- Manage restaurant operations and execute company policies, procedures, programs, and systems while complying with applicable laws and ethical business practices.
- Establish quality processes so products meet Papa John's standards and accurately reflect customer orders.
- Respond promptly to customer concerns and solicit customer and team member feedback to improve operations and build brand loyalty.
- Recruit customer-focused team members, maintain staffing levels based on projected sales, and orient and train team members.
- Foster an atmosphere of teamwork, energy, and fun.
- Manage profit goals and keep food, labor, and other controllable costs within budget; correct deviations using the PROFIT System.
- Maintain company assets by keeping the restaurant clean and fully equipped and ensuring equipment is maintained.
Benefits
- Food discounts
- Training programs
- Opportunity for advancement
- Competitive paycheck
- Fun, nurturing work environment with opportunities to learn business and people skills
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Accident insurance
- Performance-based bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
