General Manager(09161) - 5410 W. Devon Ave.

Domino's Franchise•Chicago, IL

About The Position

The General Manager is responsible for everything that happens during the shift and sets an example by following company policies and procedures and expecting the same from the crew. The role oversees store operations, including staffing, paperwork, cost and cash controls, inventory, food management, scheduling, store standards and cleanliness, customer service, marketing, attendance, and profitability. The posting also describes general store-team duties and physical and environmental conditions associated with working in the store. It includes delivery-specific duties and qualifications, although it does not state that delivery is a core duty of the General Manager role. On-the-job orientation and training are provided. The company describes opportunities for advancement from store roles into management, franchise ownership, or corporate operations, and states a commitment to recognizing and valuing individual contributions.

Requirements

Ability to use judgment, perform math, and multitask.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to meet the listed physical demands, including standing, walking, lifting, carrying, pushing or pulling, occasional climbing, bending, crouching, squatting, and continuous reaching and hand use.
Transportation to and from work.

Responsibilities

Oversee everything that happens during the shift.
Set an example by following all policies and procedures and expecting the crew to do the same.
Manage staffing and paperwork.
Control costs, cash, and inventory.
Manage food and work to a schedule.
Maintain store image and adherence to standards.
Provide great customer service and maintain customer relations.
Manage attendance and punctuality expectations.
Ensure store cleanliness.
Handle marketing and support profitability.
Operate equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory and complete associated paperwork; and clean equipment and the facility as required for store team members.