Assistant Manager(09161) - 5410 W. Devon Ave.

Domino's Franchise•Chicago, IL
•Onsite

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, customer relations, and setting an example for the crew. The role requires following company policies and procedures and ensuring team members do the same. Duties also include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, marketing, customer service, attendance, and profitability. The position involves general store team-member tasks such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The posting also describes delivery-related duties and requirements, including driving deliveries, delivering flyers and door hangers, and carrying products to customers.

Requirements

  • Ability to exercise judgment, perform math, and multitask.
  • Ability to comprehend and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination and the ability to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Reliable transportation to and from work.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle usable for delivery.
  • For delivery duties: navigational skills to read a map and locate addresses, and ability to navigate adverse terrain while carrying products.

Responsibilities

  • Oversee all activities during the assigned shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for crew members and ensure company policies and procedures are followed.
  • Handle staffing and paperwork.
  • Manage food, work to a schedule, and maintain store image and standards.
  • Provide customer service and support attendance and punctuality expectations.
  • Support store cleanliness, marketing, and profitability.
  • Operate equipment; stock ingredients; prepare products; process telephone orders; take inventory and complete paperwork; and clean equipment and the facility.
  • Deliver products by car to customers' doors and deliver flyers and door hangers, as applicable.
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