General Manager(02088) - 325 E North St
About The Position
The General Manager is responsible for everything that happens during their shift, including staffing, paperwork, cost and cash controls, inventory, food management, customer relations, store cleanliness, marketing, profitability, and adherence to company policies and standards. The manager sets an example for the crew, follows all policies and procedures, and expects the same from team members. The role also includes general store duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. Orientation and on-the-job training are provided. The position requires customer and coworker communication, accurate basic math and cash handling, order entry by keyboard or touchscreen, and the ability to direct work, perform repetitive tasks, work independently and with others, handle stress, and make judgments and decisions. Store and delivery work may involve adverse weather, temperature extremes, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. Physical activities may include standing, walking, sitting, lifting, carrying, pushing, climbing, bending, crouching, reaching, and hand-eye tasks. Delivery duties include transporting products by car to customers, delivering flyers and door hangers, and carrying pizzas and beverages while walking and climbing, potentially including five or more flights of stairs. Delivery work requires a valid driver's license with a safe driving record, access to an insured vehicle, navigation skills, and the ability to navigate varied terrain and delivery locations.
Requirements
- Must be at least 18 years of age.
- Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers in person and by telephone.
- Ability to perform basic arithmetic accurately and quickly, use a calculator if needed, and make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination and ability to make precise movements quickly and accurately.
- Ability to enter orders using a computer keyboard or touchscreen.
- Valid driver's license with a safe driving record meeting company standards.
- Access to an insured vehicle that can be used for delivery.
- Navigation skills to read a map and locate addresses within the delivery area.
- Ability to navigate varied terrain and delivery sites, including multi-story buildings, while carrying products.
- Ability to perform the listed physical activities, including standing, walking, lifting, carrying, pushing, climbing, bending, crouching, reaching, and hand-eye tasks.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Responsibilities
- Manage all activities during the shift, including staffing, paperwork, cost controls, cash control, food management, customer relations, and inventory.
- Set an example for the crew and ensure company policies, procedures, and standards are followed.
- Work to a schedule and maintain attendance and punctuality.
- Maintain store cleanliness, a professional image, and great customer service.
- Contribute to store marketing and profitability.
- Operate store equipment, stock ingredients, prepare products, and receive and process telephone orders.
- Take inventory, complete associated paperwork, and clean equipment and the facility.
- Deliver products by car to customers and deliver flyers and door hangers.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
