General Manager(05857) - 709 Battle St E
About The Position
The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, store cleanliness, marketing, profitability, scheduling, and adherence to company policies and standards. The manager is expected to set an example and ensure the crew follows all policies and procedures. The position also involves the general duties performed by store team members, including operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The work environment includes a range of in-store temperatures, exposure to food odors, cornmeal dust, hot surfaces and tools, sharp edges, moving mechanical parts, cramped quarters, and sometimes adverse weather during outdoor tasks or deliveries. Physical activities include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and frequent reaching. Store team members may also deliver products and promotional materials.
Requirements
- Exercise judgment, perform basic math, and multitask.
- Comprehend and give correct written instructions.
- Communicate verbally with customers and coworkers to process orders by phone and in person.
- Add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
- Use verbal, writing, and telephone skills to take and process orders.
- Coordinate eyes and hands or fingers to make precise movements rapidly and accurately.
- Enter orders using a computer keyboard or touch screen.
- Navigate delivery areas and locate addresses; handle adverse terrain, multi-story buildings, and private homes while carrying products.
- Direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Have a valid driver's license with a safe driving record meeting company standards.
- Have access to an insured vehicle that can be used for delivery.
- Be able to meet the physical demands described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and driving.
Responsibilities
- Oversee everything that happens during the shift.
- Manage cost controls, inventory control, cash control, and customer relations.
- Set an example and ensure crew members follow company policies and procedures.
- Handle staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability.
- Maintain the store's image and adherence to standards while providing great customer service.
- Operate store equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete paperwork, and clean equipment and the facility.
- Deliver products by car to customers and deliver flyers and door hangers.
Benefits
- Flexible work environment
- On-the-job orientation and training
- Opportunities for advancement, including to General Manager, franchisee, or Manager Corporate Operations
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
