General Manager(02018) - 509 Cottonwood Ave

Domino's Franchise•Hartland, WI

13h•Onsite

About The Position

The General Manager is responsible for what happens during the shift, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; store cleanliness; marketing; and profitability. The manager is expected to set an example, follow all policies and procedures, and expect the same from the crew. The role also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. Orientation and on-the-job training are provided. The position requires customer and coworker communication, order entry by keyboard or touchscreen, accurate basic math and cash handling, and the ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, analyze information, and make decisions. The work may involve exposure to variable weather, temperatures from about 36°F in the cooler to 90°F or higher in some work areas, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical activities may include standing, walking, sitting, lifting, carrying, pushing, climbing, bending, crouching, reaching, and hand-eye tasks. The description also includes delivery duties: delivering products to customers by car, distributing flyers and door hangers, navigating the delivery area, and carrying food and beverages while walking and climbing. Delivery may involve adverse weather, driving at night, and climbing five or more flights of stairs. A valid driver's license with a safe driving record and access to an insured vehicle usable for delivery are required.

Requirements

Must be at least 18 years old.
Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
Verbal, written, and telephone communication skills to take and process orders.
Ability to enter orders using a computer keyboard or touchscreen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Motor coordination and hand-eye/finger coordination to make precise movements rapidly and accurately.
For delivery duties: valid driver's license with a safe driving record meeting company standards.
For delivery duties: access to an insured vehicle that can be used for delivery.
For delivery duties: navigation skills to read a map and locate addresses in the designated delivery area.
For delivery duties: ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying products.
For delivery duties: ability to carry pizzas and beverages while walking and climbing, including potentially climbing five or more flights of stairs.

Responsibilities

Oversee all activities and operations during the assigned shift.
Manage cost controls, inventory control, cash control, and customer relations.
Set an example for the crew and ensure compliance with company policies and procedures.
Handle staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability.
Operate store equipment, stock ingredients, and prepare products.
Receive and process telephone orders; communicate with customers and coworkers in person and by phone.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Deliver products by car to customers and distribute flyers and door hangers.
Navigate the designated delivery area and carry products between the store, vehicle, and customer locations.