General Manager(09576) - 2223 North Belt Highway

Domino's Franchise•St. Joseph, MO

About The Position

The General Manager is responsible for everything that happens during a shift, including staffing, paperwork, cost and cash controls, inventory, food management, customer relations, scheduling, store cleanliness, marketing, profitability, and ensuring the store and crew follow company policies and standards. The role sets an example for team members and is accountable for great customer service, attendance, punctuality, and maintaining a professional store image. The posting is for a new store opening on North Belt Highway. The position also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. Delivery-related duties and requirements are described in the posting, including delivering products and flyers, navigating delivery locations, and having a valid driver's license and access to an insured vehicle. Work involves standing and walking for much of the shift, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and frequent reaching. Conditions may include temperature extremes, hot equipment, sharp edges, mechanical parts, food odors, cornmeal dust, cramped spaces, and adverse weather during outside tasks or delivery. The role requires communicating with customers and coworkers, handling orders and money accurately, making decisions, directing activities, and working both independently and with others under stress.

Requirements

Ability to exercise judgment and make decisions.
Ability to perform basic math accurately and quickly, including making correct monetary change.
Ability to multitask and direct activities.
Ability to follow written instructions and communicate verbally with customers and coworkers, including by telephone.
Verbal, writing, and telephone skills to take and process orders.
Ability to use a computer keyboard or touch screen to enter orders.
Ability to work alone and with others, perform repetitive tasks, work under stress, and meet quality standards.
Valid driver's license with a safe driving record meeting company standards for delivery duties.
Access to an insured vehicle that can be used for delivery.
Ability to meet the physical demands described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and driving.

Responsibilities

Manage all activities during the shift, including staffing and crew direction.
Control costs, inventory, cash, and food management.
Maintain customer relations and provide great customer service.
Complete paperwork and take inventory.
Work to a schedule and ensure attendance and punctuality.
Maintain store cleanliness, a professional image, and adherence to standards and company policies.
Contribute to store marketing and profitability.
Operate equipment, stock ingredients, prepare products, and receive and process telephone orders.
Clean equipment and the facility, approximately daily.
Deliver products, flyers, and door hangers when required.