General Manager(04060) - 241 Valley St
About The Position
The General Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew, follows company policies and procedures, and expects the same from team members. Duties include staffing, paperwork, food management, working to a schedule, maintaining store cleanliness and standards, customer service, attendance and punctuality, marketing, and profitability. The posting also describes general store-team duties and physical and working conditions associated with the position, including equipment operation, stocking, food preparation, order processing, inventory, paperwork, and cleaning.
Requirements
- Judgment, math skills, and the ability to multitask.
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination and the ability to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Responsibilities
- Oversee everything that happens during the shift.
- Manage cost controls, inventory control, cash control, and customer relations.
- Set an example by following all company policies and procedures and expecting the same from the crew.
- Handle staffing and paperwork.
- Manage food and work to a schedule.
- Maintain store image, cleanliness, and adherence to standards.
- Provide great customer service.
- Maintain attendance and punctuality.
- Support marketing and store profitability.
- Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete associated paperwork; and clean equipment and the facility.
Benefits
- On-the-job orientation and training.
- Opportunities for advancement, including management, corporate operations, and franchise ownership.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
