General Manager

The Military Veteran•Nashville, TN
•Onsite

About The Position

The General Manager will oversee day-to-day operations, lead and develop employees, and improve performance, accountability, and execution. Working closely with senior leadership, this person will strengthen the existing operation and support long-term growth and expansion into new markets. The role is on-site in St. Louis, Missouri, includes occasional responsibilities outside traditional business hours, and may involve travel as the organization expands. Compensation includes a base salary in the low-to-mid $100,000s and a target annual bonus of $50,000–$60,000. Significant advancement potential into regional and senior leadership roles is available as the organization expands.

Requirements

  • Demonstrated leadership experience with responsibility for people, performance, and outcomes.
  • Experience operating through adversity or ambiguity, ideally including taking over a team, unit, operation, or function that needed stronger leadership and structure.
  • Ability to build and manage teams, including recruiting, hiring, setting expectations, coaching, and making difficult personnel decisions.
  • Comfort leading experienced frontline employees with strong personalities, long tenure, and established ways of doing things.
  • Strong ownership mentality and willingness to treat the operation as a business to improve.
  • Sound judgment and composure when unexpected issues arise outside traditional working hours.
  • High self-awareness and humility, including willingness to recognize and learn from others’ subject-matter expertise.
  • Competitive, results-oriented mindset paired with a collaborative, high-energy leadership style.

Nice To Haves

  • Bachelor's degree or other strong educational foundation; an MBA or advanced business education is attractive but not required.
  • Business acumen, operational problem-solving, or exposure to budgeting or P&L concepts.
  • Prior direct P&L ownership.
  • Experience in field operations, home services, logistics, transportation, industrial services, multi-shift operations, or another operationally intensive environment.

Responsibilities

  • Lead and develop a team of employees.
  • Oversee daily operations and business performance.
  • Recruit, hire, and retain high-performing personnel.
  • Strengthen accountability, processes, and operational efficiency.
  • Improve productivity and drive measurable business results.
  • Manage personnel challenges and resolve operational issues.
  • Partner with senior leadership on strategic initiatives.
  • Support geographic expansion and organizational growth.
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