General Manager - Amangani

Aman • Jackson, MS

20d

About The Position

The General Manager holds full accountability for the successful re-opening, launch and ongoing operation of Amangani. The role transitions between project leadership during development and property leadership for the hotel re-opening and ongoing operation. During development, the General Manager represents operations and ensures design, technical services and procurement align with Aman’s standards. As property leader, the General Manager establishes the service culture and manages commercial and operational performance. Reporting to the Managing Director Americas, the role oversees the guest experience, asset management and commercial performance, with the aim of establishing Amangani as the region’s preeminent ultra-luxury destination.

The role is based at Amangani in the foothills of the Tetons near Jackson Hole, Wyoming. It includes coordinating the pre-opening critical path, construction and systems readiness, procurement, licensing and budgeting, followed by leading the resort’s strategy, guest service, team culture, financial performance and stakeholder relationships.

Requirements

• Proven track record managing complex pre-openings, ideally in destinations comparable to Jackson Hole in the United States.
• Strong operational background managing small to mid-size ultra-luxury hotels, with hands-on leadership and a passion for exceptional guest experiences.
• Exceptional financial acumen and deep experience in budgeting, forecasting and P&L management.
• Strong crisis management skills and ability to lead with composure.
• Sophisticated communication skills and ability to engage with UHNW individuals and ownership groups.
• Charismatic resort ambassador who maintains high personal-presentation standards and embodies Aman’s service philosophy.
• Bachelor’s degree in Hospitality or a relevant discipline.
• Proficiency in English is mandatory.
• Legal authorization to work in the United States, as a U.S. citizen, permanent resident or holder of other valid work authorization.

Nice To Haves

• Master’s degree.
• Knowledge of other languages.

Responsibilities

• Coordinate with Pre-Opening, Development, Technical Services and Design teams, reviewing architectural plans and layouts for operational efficiency, guest privacy and back-of-house flow.
• Own the pre-opening critical path, monitor construction milestones and IT/AV installation and security commissioning, and identify risks and escalate delays.
• Engage in procurement of Operating Supplies & Equipment (OS&E) and Furniture, Fixtures & Equipment (FF&E).
• Secure operating licenses, permits and government approvals required by US law and ensure compliance before opening.
• Construct the pre-opening budget, identify capital, staffing and pre-launch marketing costs, and maintain cost control and transparent reporting.
• Define and execute the resort’s long-term strategic plan and adapt operations to market conditions while preserving the Aman brand.
• Champion Aman’s service philosophy, maintain a visible presence and ensure personalized guest experiences from arrival to departure.
• Build and mentor a high-performing Executive Committee and foster a culture of respect, resilience and excellence.
• Drive revenue through room pricing, inventory management, and F&B and Wellness experiences; manage the P&L to deliver strong EBITDA margins while preserving the guest experience.
• Serve as the primary liaison with ownership, report on financial performance and asset health, and build relationships with local government and community partners.

Benefits

• Competitive salary and comprehensive benefits package.
• Extensive private health insurance, life and personal accident insurance, and travel insurance.
• Colleague Complimentary Stay Scheme for stays at Aman and Janu properties, plus discounted retail, F&B and Spa experiences.
• Training and development opportunities.
• International career opportunities in a rapidly expanding company.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive