General Manager II- Store 8603 Rutland, VT

Advance Auto Parts•Rutland, VT

1d•$63,100 - $77,300•Onsite

About The Position

The General Manager is a professional-level sales and management position responsible for supporting both sides of the business. The role requires knowledge of store systems, automotive systems, and parts, and the ability to identify, troubleshoot, and assist with DIY projects. The General Manager develops and maintains Professional Customer relationships and program growth, achieves financial metrics, and maintains service and appearance standards. This is an exempt position requiring a minimum of 50–55 hours per week, excluding meal breaks. The average schedule is five to six days per week, with 11-hour shifts, an hour for lunch, and rotating nights and weekends. Additional hours may be required based on staffing, store conditions, sales targets, and other business demands. Schedules are based on business needs. The position is eligible for sales commission based on individual or store performance. The role is primarily performed indoors, though occasional outdoor work may be required for tasks such as installing batteries and wiper blades. The work environment may also involve moving mechanical parts, heights, chemicals, electrical-shock risks, explosives, vibration, and moderate noise. The employee is predominantly walking or standing and must be able to perform the physical activities described in the posting, with or without reasonable accommodation.

Requirements

2–3 years of experience managing a team of 10–20 Team Members in a fast-paced, dynamic retail environment.
Successful experience managing profitability, with demonstrated financial and business acumen.
High school diploma or GED.
Valid driver's license.
Ability to work a varied schedule that includes days, evenings, and weekends as needed.
Ability to speak and write English and communicate effectively with Customers, peers, and upper management.
Ability to use Microsoft Word and Excel effectively.
Ability to calculate figures such as discounts, percentages, sales increases, and gross profit percentages.
Ability to review and analyze business reports, including profit and loss statements.
Ability to locate and stock parts; source parts from multiple channels, including special orders, FDO, and second sources; and perform advanced parts lookup and sourcing.
Ability to learn or demonstrate automotive systems, safety, project and product quality recommendations, store operating processes, inventory systems, store equipment, POS and parts-lookup systems, and DIY testing and diagnostic equipment.
Ability to become ASE P2 certified or demonstrate equivalent ASE readiness.
Ability to lift and/or move up to 50 pounds frequently and up to 100 pounds occasionally, and to perform the listed physical activities, with or without reasonable accommodation.

Nice To Haves

Working knowledge of automotive systems.
Spanish language skills.
Bachelor’s degree in business or a related area.
ASE certification.
PowerPoint proficiency.

Responsibilities

Achieve overall store sales goals and service objectives.
Manage and grow Professional Customer relationships and sales, including building action plans and holding the team accountable for executing them.
Select, hire, develop, manage performance, coach, schedule, and engage store Team Members.
Ensure execution of inventory and operational standards.
Coach Team Members to meet Customer expectations for both DIY and Professional Customers.
Perform manager-on-duty responsibilities, including touch-base and coaching, floor and phone management, task assignment and completion, safety, and opening and closing duties.
Lead change management.
Promote a respectful and diverse environment for Customers and Team Members.
Provide DIY services such as battery installation and testing and wiper installation.
Assist the District or Region with other functions upon request.
Execute and train store processes, procedures, inventory systems, equipment, POS and parts-lookup systems, and testing and diagnostic equipment for DIY services.
Review and analyze P&L statements and other business reports.
Recruit, select, hire, and develop quality Team Members.
Build and grow relationships with Professional Customers.
Hold others accountable, inspect work quality, and give inspiring feedback.