General Manager(01572) - 2110 Messanie St.
About The Position
The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, food management, staffing, customer relations, store cleanliness, marketing, and profitability. The manager sets an example for the crew, follows all company policies and procedures, and expects the same standards from team members. The role also involves working to a schedule, completing paperwork, maintaining attendance and punctuality, and upholding store image and service standards. The position includes general store-team duties such as operating equipment, stocking ingredients, preparing products, receiving and processing orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. Team members communicate with customers and coworkers in person and by telephone, enter orders using a computer keyboard or touchscreen, and may deliver products and promotional materials within a designated area. The work involves standing and walking, handling and carrying supplies and products, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching. Conditions may include changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, moving mechanical parts, and adverse weather during outside tasks or deliveries. Delivery work may involve driving and navigating stairs or other delivery locations. A valid driver's license with a safe driving record and access to an insured vehicle are required for delivery duties.
Requirements
- Ability to exercise judgment, perform basic math, and multitask.
- Ability to add, subtract, multiply, and divide accurately and quickly; ability to make correct monetary change.
- Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers in person and by telephone.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination to make precise movements rapidly and accurately; ability to enter orders using a computer keyboard or touchscreen.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Valid driver's license with a safe driving record meeting company standards for delivery duties.
- Access to an insured vehicle that can be used for delivery.
- Ability to perform the physical activities described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and driving.
Responsibilities
- Manage all activity during the shift, including cost controls, inventory control, cash control, and customer relations.
- Set an example for the crew and follow all policies and procedures while expecting the same from team members.
- Handle staffing, paperwork, food management, and work scheduling.
- Maintain store image, standards, cleanliness, and customer service.
- Support marketing and store profitability.
- Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
- Deliver products by car to customers and deliver flyers and door hangers.
Benefits
- On-the-job orientation and training.
- Flexible work environment.
- Advancement opportunities, including pathways from assistant manager to general manager and from general manager to franchisee or Manager Corporate Operations.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
