General Manager(09168) - 18W333 Roosevelt Road

Domino's Franchise•Lombard, IL

About The Position

The General Manager is responsible for everything that happens during a shift, including staffing, paperwork, cost and inventory controls, cash handling, food management, customer relations, scheduling, store cleanliness, marketing, and profitability. The role requires setting an example for the crew, following all company policies and procedures, and maintaining standards for customer service, attendance, punctuality, and store image. The position also performs general store-team-member duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and facilities. On-the-job orientation and training are provided. The posting describes a fun, flexible work environment, opportunities for growth and internal promotion, and a career path that may include advancement to franchise ownership or corporate operations. Compensation is listed as $19.50–$25 per hour, with full-time total compensation from $56,000 to $97,000 and monthly bonuses; overtime is available. The work involves frequent standing and reaching, some walking and sitting for paperwork, and occasional lifting, carrying, pushing, climbing, bending, and crouching. Conditions may include hot and cold work areas, food odors, cornmeal dust, cramped cooler spaces, hot oven surfaces, sharp edges, moving mechanical parts, and adverse weather during outside tasks or deliveries. The posting also lists delivery duties and related driving requirements, including a valid driver’s license with a safe driving record and access to an insured vehicle.

Requirements

Ability to use judgment, perform mathematical calculations, and multitask.
Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
Ability to comprehend and give correct written instructions and communicate verbally with customers and co-workers in person and by telephone.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to navigate and locate addresses within the designated delivery area, including adverse terrain, multi-story buildings, private homes, and other delivery sites while carrying products.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Valid driver's license with a safe driving record meeting company standards for delivery duties.
Access to an insured vehicle that can be used for delivery.
Ability to meet the physical demands described, including standing, walking, lifting and carrying items up to 50 pounds, reaching, and occasional climbing.

Responsibilities

Manage everything that occurs during the shift, including staffing, paperwork, cost controls, inventory control, cash control, food management, and customer relations.
Set an example for the crew and follow all policies and procedures while expecting the same from team members.
Work to a schedule and maintain standards for store image, customer service, attendance, punctuality, cleanliness, marketing, and profitability.
Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
Deliver products by car to customers and deliver flyers and door hangers, as applicable.
Use safe driving practices and meet company driving standards when making deliveries.