General Manager(02778) - 308 W. Rollins Rd
About The Position
The General Manager is responsible for everything that happens during a shift, including staffing, paperwork, cost and inventory controls, cash control, food management, customer relations, store cleanliness, marketing, and profitability. The manager sets an example for the crew, follows all company policies and procedures, and expects the same from team members. The role includes maintaining schedules, standards, attendance, punctuality, and great customer service. Training and orientation are provided on the job. The posting also describes general store-team-member duties and delivery-related duties, including operating equipment, preparing products, processing telephone orders, taking inventory, cleaning, and making deliveries where required.
Requirements
- Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers in person and by telephone.
- Ability to perform basic arithmetic accurately and quickly and make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination and eye-hand coordination to make precise movements and enter orders using a computer keyboard or touch screen.
- Valid driver's license with a safe driving record meeting company standards, for delivery duties.
- Access to an insured vehicle usable for delivery, for delivery duties.
- Navigational skills to read a map and locate addresses, for delivery duties.
- Ability to navigate adverse terrain, including multi-story buildings and stairs, while carrying products, for delivery duties.
- Reliable transportation to and from work.
Responsibilities
- Oversee all activities during assigned shifts.
- Manage staffing, paperwork, schedules, cost controls, inventory, cash, and food.
- Maintain store standards, a professional image, cleanliness, and attendance and punctuality expectations.
- Provide customer service and manage customer relations.
- Support marketing and store profitability.
- Follow company policies and procedures and set an example for the crew.
- Operate store equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory and complete associated paperwork; and clean equipment and the facility.
- Where delivery duties apply, deliver products, flyers, and door hangers; navigate to delivery locations and carry products to customers.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
