Assistant Manager(02778) - 308 W. Rollins Rd

Domino's Franchise•Round Lake Beach, IL

About The Position

The Assistant Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew and requires consistent adherence to company policies and procedures. Duties also include staffing, paperwork, food management, working to a schedule, maintaining store standards and cleanliness, marketing, and supporting profitability and customer service. The position works in a pizza store environment and may include operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. Orientation and training are provided on the job. The description also outlines delivery-specific duties and qualifications, including delivering products by car, but does not specify whether these apply to this Assistant Manager position. The work may involve exposure to varying weather, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. Physical activities described include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and frequent reaching and hand use.

Requirements

  • Ability to use judgment, perform math, and multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • If assigned delivery duties: valid driver's license with a safe driving record meeting company standards; access to an insured vehicle; navigational skills to read maps and locate addresses; and ability to navigate adverse terrain while carrying products.

Responsibilities

  • Oversee everything that happens during the shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and ensure policies and procedures are followed.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain the store's image and adherence to standards, cleanliness, and customer service.
  • Support marketing and profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
  • If assigned delivery duties: deliver products by car to customers, and deliver flyers and door hangers.
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