Assistant Manager(08430) -3556 W Baseline Rd

Domino's Franchise•Phoenix, AZ

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew, follows all company policies and procedures, and expects the same from team members. Duties also include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, marketing, customer service, attendance, and profitability. Training is provided on the job. The position may include operating store equipment, stocking ingredients, preparing products, handling orders, taking inventory, completing paperwork, and cleaning the equipment and facility. The posting also describes delivery-related duties and requirements, including delivering products and promotional materials, although these may apply to delivery personnel rather than specifically to the Assistant Manager role.

Requirements

  • Ability to exercise judgment, perform basic math, and multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers, including by telephone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Transportation to and from work.
  • For delivery duties: a valid driver's license with a safe driving record meeting company standards, access to an insured vehicle for delivery, and navigational skills to read maps and locate addresses.
  • For delivery duties: ability to navigate adverse terrain and carry products while walking and climbing.

Responsibilities

  • Oversee all activities and operations during the shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and ensure policies and procedures are followed.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain the store's image, standards, cleanliness, and customer service.
  • Support marketing and profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
  • Where delivery duties apply: deliver products by car to customers and distribute flyers and door hangers.
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