Assistant Manager(08405) - 26500 W. Agoura Rd.

Domino's Franchise•Calabasas, CA
•Onsite

About The Position

The Assistant Manager/Shift Runner operates store equipment and proprietary technology, stocks ingredients and supplies, prepares products, processes telephone and in-person orders, takes inventory, and completes related paperwork. The role includes cleaning equipment and the facility, orienting new hires, and providing ongoing training on store products and procedures. The Assistant Manager is responsible for inventory counts, scheduling and staffing the store, and managing food and labor during their shift. The position requires effective communication and the ability to lead a team, follow and provide written instructions, and serve customers and coworkers. Work involves standing for most tasks, frequent hand use and reaching, moving supplies, and possible delivery duties. The work environment may include varying temperatures, food odors, cornmeal dust, hot surfaces, sharp edges, moving machinery, and cramped spaces.

Requirements

  • Good communication skills to lead an effective team.
  • Ability to comprehend and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to work under stress, perform repetitive tasks, work alone and with others, direct activities, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the described physical tasks, including standing, walking, lifting, carrying, pushing or pulling, climbing, bending, crouching, reaching, and continuous hand use.
  • Drivers must use the Driver app; customer service representatives must use Domino’s Digital Shoulder Surf (DSS); all employees must use Domino’s Car Side Delivery and any other Domino’s technology implemented by the company.

Responsibilities

  • Operate store equipment and use proprietary technology.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and walk-in coolers.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers and coworkers in person and by phone.
  • Take inventory, complete associated paperwork, and perform inventory counts.
  • Clean equipment and the facility approximately daily.
  • Orient new hires and provide ongoing on-the-job training on store products and procedures.
  • Make the schedule and staff the store.
  • Manage food and labor while in charge of a shift.
  • Deliver pizzas within the designated delivery area when required.
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