General Manager Brookhaven MS

Domino's Franchise•Brookhaven, MS

About The Position

Domino's Pizza is hiring a General Manager to lead store operations and ensure that everything during a shift runs effectively. The role is responsible for cost, inventory, and cash controls; staffing; food management; customer relations; paperwork; scheduling; store cleanliness; marketing; and profitability. The manager is expected to set an example, follow company policies and procedures, and ensure the crew does the same while maintaining store standards and delivering excellent customer service. The position requires the ability to direct activities, multitask, make sound judgments, work under stress, meet quality standards, and work both independently and with others. On-the-job orientation and training are provided. The posting also describes general store-team-member duties and physical requirements, including operating equipment, handling ingredients and deliveries, preparing products, processing orders, taking inventory, completing paperwork, and cleaning the facility. It additionally includes delivery-specific duties and requirements, though it does not state that delivery is a core duty of the General Manager role.

Requirements

  • Ability to exercise judgment, perform basic math, and multitask.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touchscreen.
  • Ability to operate equipment and handle store tasks, including stocking ingredients, preparing products, taking inventory, completing paperwork, and cleaning.
  • Ability to meet the listed physical demands, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, and reaching.
  • The posting lists transportation to and from work as a job duty or expectation.

Responsibilities

  • Manage all activities and operations during the shift.
  • Control costs, inventory, and cash.
  • Manage staffing, paperwork, food, and work schedules.
  • Maintain store image, cleanliness, and adherence to company standards and procedures.
  • Provide great customer service and manage customer relations.
  • Oversee marketing and store profitability.
  • Set an example for the crew and ensure team members follow company policies and procedures.
  • Perform general store-team-member tasks as needed, such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning.
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