Domino's General Manager - Hernando, MS

Domino's Franchise•Hernando, MS

About The Position

The General Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. The manager must set an example, follow all policies and procedures, and expect the same from the crew. The role includes staffing, paperwork, food management, scheduling, maintaining standards and store cleanliness, customer service, marketing, and profitability. Domino’s describes the position as a fun and challenging opportunity with on-the-job orientation and training and opportunities to advance within its stores and organization. The posting also includes general store-team-member duties and requirements. These include operating equipment; stocking ingredients and supplies; preparing products; taking and processing telephone orders; completing inventory and paperwork; and cleaning equipment and the facility. The role may involve operating a vehicle and delivering products, flyers, and door hangers, subject to the stated driving requirements.

Requirements

  • Ability to comprehend and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
  • Ability to perform basic arithmetic accurately and quickly and make correct monetary change; a calculator may be used.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Eye-hand coordination and the ability to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touchscreen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • For delivery duties: valid driver’s license with a safe driving record meeting company standards, and access to an insured vehicle usable for delivery.
  • For delivery duties: navigation skills to read a map and locate addresses, and ability to navigate adverse terrain, including multi-story buildings and private homes.

Responsibilities

  • Oversee all activity during the shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for crew members and follow all policies and procedures while expecting crew members to do the same.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain the store’s image and standards, provide customer service, and ensure attendance and punctuality.
  • Maintain store cleanliness, support marketing, and manage profitability.
  • Operate store equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory and complete related paperwork; and clean equipment and the facility.
  • Where delivery duties apply, deliver products to customers and deliver flyers and door hangers.
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