Domino's General Manager - Southaven, MS

Domino's Franchise•Southaven, MS

18h•Onsite

About The Position

The General Manager is responsible for everything that happens during their shift at a Domino’s Pizza store, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, profitability, and maintaining store standards. The manager must set an example, follow all policies and procedures, and expect the same from the crew. The role involves supporting excellent customer service and the operation of the store while working with team members. On-the-job orientation and training are provided. The job description also lists general store-team-member duties and conditions, including operating equipment, stocking and preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. Work may involve standing and walking for most tasks; handling supplies; repetitive reaching, bending, and hand use; and exposure to hot and cold temperatures, food odors, cornmeal dust, sharp edges, and moving mechanical parts. The posting additionally describes delivery duties and qualifications, but does not specify that the General Manager role requires delivery driving.

Requirements

Ability to follow all policies and procedures and set an example for the crew.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform the physical tasks described, including standing, walking, lifting supplies up to 50 pounds, carrying items, pushing or pulling trays, and occasionally navigating stairs or climbing a ladder.

Responsibilities

Oversee everything that happens during the shift.
Manage cost controls, inventory control, and cash control.
Manage customer relations and provide great customer service.
Staff the store and complete paperwork.
Manage food and work to a schedule.
Maintain a perfect image and adhere to standards and policies.
Ensure attendance and punctuality.
Maintain store cleanliness.
Support marketing and store profitability.
Set an example for crew members and expect them to follow policies and procedures.
Perform general store duties as needed, including operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility.