General Manager

47001 Jersey Mike's Red River Mikes • West Fargo, ND

15d

About The Position

The General Manager is responsible for the complete management of a Jersey Mike’s store or operation, with ultimate responsibility for its performance. The role oversees sales, volume, service quality, customer satisfaction, and profit margin. The General Manager creates employee schedules, orders inventory, leads employee training, sets an example for the team, and participates in management meetings and strategy sessions. Specific tasks may be delegated, but ultimate accountability remains with the General Manager.

Requirements

• High school degree or equivalent.
• Must be at least 18 years old to operate the slicer.
• Serve Safe Food Handler Certification.
• Reliable transportation.
• Excellent menu and product knowledge.
• Able to thrive in a fast-paced environment.
• Desire to improve personal abilities and skill sets.
• Able to communicate effectively with guests.
• Ability to meet schedule requirements and perform reliably.

Nice To Haves

• Two years of quick-service restaurant (QSR) experience preferred.
• An outgoing, engaging personality.

Responsibilities

• Manage the complete operation of a Jersey Mike’s store.
• Oversee store sales, volume, quality of service, customer satisfaction, and profit margin.
• Create employee schedules.
• Place inventory orders.
• Lead employee training.
• Lead by example.
• Participate in management team meetings and strategy sessions.
• Participate in all Jersey Mike’s training programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED