General Manager

Copart•Vinton, LA

16d

About The Position

The General Manager is responsible for planning, organizing, leading, and controlling all functions of a Copart facility. The role oversees facility operations and staff to meet budget, revenue, and customer satisfaction standards. Using a thorough understanding of Copart policies and practices, the General Manager creates a customer-first environment for internal and external customers and develops innovative solutions while maintaining company standards for policy, quality, and service. The General Manager leads and develops staff, manages facility processes and logistics, maintains compliance with applicable laws and company reviews, and oversees customer relationships. The role also monitors the facility’s profit and loss statement, identifies opportunities to increase revenue and decrease costs, and may support local or non-local CAT events. Travel may be required.

Requirements

At least 2–3 years of experience as a manager.
Proven track record of driving operational excellence and executing corporate goals.
Metric-driven approach and a track record of supporting change initiatives and helping teams adapt to and manage change positively and effectively.
Strong communication skills, with the ability to adjust tone and style for the audience.
Strong relationship-building skills.
Strong critical-thinking skills, including using logic to identify alternative solutions to operational issues.
Strong decision-making skills, including weighing benefits and risks to select an appropriate course of action.
Strong listening skills and ability to listen actively to concerns and help develop and execute solutions.
Ability to manage time and prioritize tasks to meet deadlines or productivity goals.
Strong problem-solving skills.
Ability to multitask while remaining positive, motivated, and urgent.
Valid driver's license.

Nice To Haves

Military or other relevant experience preferred.
Bilingual ability is a plus.

Responsibilities

Partner with HR to attract, recruit, develop, and retain a diverse, high-performing team.
Train and develop staff to meet company guidelines and expectations.
Maintain continual positive communication and feedback with staff and deliver annual Continuous Improvement Summaries (CIS reviews) on time.
Lead the team with an innovative, creative, and inspirational style, while holding staff accountable fairly and consistently.
Create an engaged team environment that supports execution, innovation, productivity, and development of future leaders.
Maintain high integrity in interactions and decision-making.
Proactively manage the performance of managers and staff, address opportunities promptly, and redirect or take appropriate action when applicable.
Manage day-to-day facility operations and become a subject matter expert in office processes and outside yard jobs and tasks.
Recruit and maintain an appropriate number of sub-haulers to meet facility logistics requirements.
Remain within allowable compliance guidelines for System Quality Reviews, Field Quality Reviews, and Equipment and Safety Reviews.
Immediately raise concerns that could negatively affect the facility, employees, or customers to the Regional Manager.
Set goals and ensure employees use provided tools to support continual success.
Ensure locations comply with applicable county, state, EPA, OSHA, and Department of Motor Vehicle laws and regulations.
Share relevant knowledge with location employees to promote transparency and clarity about company goals and initiatives.
Manage relationships with buyers, sellers, and internal customers.
Identify team knowledge and skill gaps and ensure remedies are provided.
Represent the company's mission, vision, values, and culture.
Communicate tactfully and professionally, verbally and in writing, with leadership at all organizational levels.
Support local or non-local CAT events as needed.
Understand the assigned profit and loss statement.
Identify ways to increase revenue and decrease costs.
Perform other duties assigned by the Regional Manager or upper management.