General Manager(06961) - 5244 Hwy 360, Ste. 352
About The Position
The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew and requires following company policies and procedures and expecting the same from team members. Duties include staffing, paperwork, food management, scheduling, maintaining standards and store cleanliness, customer service, attendance and punctuality, marketing, and profitability. The job description also lists general store team member and delivery-related duties and qualifications, including operating equipment, preparing and processing orders, inventory and paperwork, cleaning, and delivery by car.
Requirements
- Judgment, math skills, and the ability to multitask.
- Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
- Ability to comprehend and give correct written instructions.
- Verbal, writing, and telephone skills to take and process orders.
- Ability to communicate with customers and coworkers in person and by phone.
- Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Valid driver's license with a safe driving record meeting company standards.
- Access to an insured vehicle that can be used for delivery.
- Navigational skills to read a map and locate addresses within the designated delivery area.
- Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites while carrying products.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to meet the physical demands of the job, including standing, walking, lifting and carrying supplies up to 50 pounds, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and continuous use of hands.
- Ability to work in conditions involving temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.
- Ability to hear and talk on the telephone, use near and mid-range vision for in-store tasks, perceive depth, and distinguish hot from cold surfaces.
- Far and night vision for driving.
Responsibilities
- Manage all activities during the shift.
- Control costs, inventory, cash, and food management.
- Handle staffing and paperwork.
- Work to a schedule and maintain attendance and punctuality.
- Set an example by following all policies and procedures and expecting the same of the crew.
- Maintain store image, standards, and cleanliness.
- Provide great customer service and manage customer relations.
- Contribute to store marketing and profitability.
- Operate equipment, stock ingredients, prepare products, and receive and process telephone orders.
- Take inventory and complete associated paperwork; clean equipment and the facility approximately daily.
- Deliver products by car to customers and deliver flyers and door hangers.
Benefits
- On-the-job orientation and training.
- Opportunities for advancement, including potential paths to franchise ownership or corporate operations management.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
