General Manager, SP+ Facility Maintenance

SP Plus•Tukwila, WA

About The Position

The General Manager oversees maintenance operations across an assigned portfolio and develops and closes new business opportunities for SP+ Facility Maintenance, a service line of SP+ Corporation. The role manages routine cleaning, maintenance, and repair work, including power washing, power scrubbing or sweeping, restriping, gum and graffiti removal, commercial painting, and snow removal and ice control. It also supports product testing and development, coordinates maintenance schedules and preventive maintenance work, and ensures services meet quality, safety, environmental, and corporate standards. The General Manager supervises maintenance staff and projects, conducts inspections, prepares estimates and proposals, and works with parking operations managers or direct client contacts. The role also prospects for new business, prepares proposals and RFP responses, and builds relationships with business associations, real estate organizations, and property management entities. This position is based in Tukwila, Washington.

Requirements

High school diploma or equivalent.
Prior supervisory experience in maintenance or a related field.
Basic computer skills and ability to assemble quotes based on detailed job specifications using Excel, Word, email applications, and bid software.
Strong work ethic, integrity, and professional approach to business.
Strong supervisory and multitasking skills.
Prior direct sales and new business development experience, including proposal generation.
Superior interpersonal relationship skills.
Excellent written and presentation skills.
Ability to organize, prioritize, and schedule work assignments.
Strong written and verbal communication skills.
Ability to perform and supervise maintenance services hands-on, including general repair, mechanical maintenance, and cleaning maintenance.
Have and maintain a valid state driver's license with a current address.
Regularly sit, stand, walk, bend, climb, and balance; use arms and hands to reach, handle, or feel objects, tools, or controls; occasionally lift or move up to 50 pounds.

Nice To Haves

College degree.
Prior experience ensuring employer compliance with federal and local laws and regulations, particularly the EPA Clean Water Act of 1977 and water pollution requirements.

Responsibilities

Direct and manage routine cleaning, maintenance, and repair services, including power washing, power scrubbing or sweeping, restriping, gum and graffiti removal, commercial painting, and snow removal and ice control.
Assist the North American business leader with new product testing and development.
Coordinate with on-site parking operations managers or direct client contacts to prepare maintenance and cleaning schedules, assign work, and supervise work product.
Develop new business opportunities for maintenance services among non-parking customers and prospects.
Inspect prospective maintenance jobs and contract bids, and submit timely proposals, quotes, estimates, or work orders.
Oversee daily maintenance staff functions to ensure quality and timely completion of daily, weekly, monthly, and annual projects.
Conduct daily inspections of cleaning, maintenance, and repair projects to ensure quality standards are met.
Be on-site as needed during special projects and seasonal maintenance projects.
Coordinate building operations maintenance contracts, preventive maintenance schedules, and inspections with on-site parking operations managers or direct client contacts.
Ensure compliance with OSHA and environmental standards and corporate governance requirements.
Comply with corporate levels of authority when preparing and quoting work.
Prospect, generate, and follow up on leads; propose, present, and close new business opportunities.
Prepare proposals and RFP responses, work orders, and service calls for customers or prospects.
Establish and manage relationships with business associations, trade organizations, real estate entities, and property management entities.
Perform and supervise maintenance services in a hands-on capacity, including service delivery, general repair, mechanical maintenance, and cleaning maintenance.