General Manager

Chipotle • Irwin, PA

17d • Onsite

About The Position

Chipotle’s General Managers lead restaurant teams and oversee business operations. They hire and develop employees, build a strong culture, and run the restaurant while delivering hospitality and a positive guest experience. The role offers opportunities to strengthen leadership and operations skills as Chipotle grows.

General Managers are accountable for day-to-day restaurant operations and financial performance, including scheduling, profit-and-loss management, sales forecasting, recruiting, and achieving annual sales and cash-flow plans. They train and develop crew members, shift leaders, and Apprentices using Chipotle’s training resources; direct accurate and timely digital orders; and maintain food safety, operational, compliance, and cleanliness standards.

The position works across lunch, dinner, and weekend shifts to provide leadership throughout operating hours. The physical environment includes a fast-paced kitchen and customer interaction, varied temperatures, food tasting and preparation, and standing and walking around the restaurant for up to 10 hours a day. The role also requires lifting up to 50 pounds and other physical activities necessary to perform the work.

Requirements

• Previous restaurant management experience, including scheduling, P&L management, food safety, sales forecasting, and recruiting.
• Passion for hospitality and delivering a guest-obsessed experience.
• Friendly and enthusiastic attitude.
• Genuine enthusiasm for developing people and leading others.
• Ability to stand and walk around the restaurant for 10 hours a day.
• Ability to lift 50 pounds/25 kilograms and perform other physical activities necessary for the job.
• Ability to work in a fast-paced kitchen, interact with customers, work around varied temperatures, and taste and prepare food.
• Strong communication with the Chipotle team and customers.

Nice To Haves

• Creative approach to marketing and driving sales, such as fundraisers and community engagement.

Responsibilities

• Uphold high standards of hospitality and deliver a positive guest experience.
• Ensure speed of service and order accuracy.
• Manage the full employee lifecycle, including recruitment, hiring, people processes, and performance management.
• Train and develop crew members, shift leaders, and Apprentices using Chipotle’s training tools and resources.
• Direct team members to deliver accurate and on-time digital orders.
• Manage day-to-day restaurant operations, including scheduling, P&L control, sales forecasting, recruiting, and interviewing.
• Keep the dining room clean and the restaurant guest-ready.
• Uphold food safety, operational, and compliance standards.
• Achieve the restaurant’s annual sales and cash-flow plan and be accountable for its overall financial success.
• Work lunch, dinner, and weekend shifts to provide leadership across all hours of operation.

Benefits

• Medical, dental, and vision insurance.
• Retirement savings plan.
• Quarterly bonus program.
• Opportunities for people development bonuses.
• Tuition assistance, subject to eligibility requirements.
• Career growth opportunities.
• Paid time off.
• Holiday closures.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed