GENERAL MANAGER- NEW PROPERTY OPENING IN 2027!!

Texas Western Hospitality Group•Midland, TX

About The Position

Texas Western Hospitality is seeking an experienced, talented, and driven leader to serve as the opening General Manager of the Residence Inn by Marriott in Midland, Texas, scheduled to open in 2027. The General Manager develops short- and long-term financial and operational plans that support company objectives, prepares the annual hotel budget, monitors guest satisfaction and financial performance, and initiates corrective action. The role oversees hotel revenue and departments, staff training and development, guest service, property upkeep, compliance, and operational procedures. The General Manager is available 24/7 and must have reliable transportation.

Requirements

Experienced, talented, and driven leader.
Available 24/7.
Reliable transportation.

Responsibilities

Develop short- and long-term financial and operational plans for the hotel that support company objectives.
Prepare the annual hotel budget.
Monitor hotel performance by verifying and analyzing guest satisfaction systems and monthly financial reports, and initiate corrective action.
Manage all revenue sources, including rooms, housekeeping, food and beverages, engineering, and other departments.
Ensure all departments are profitable and maintain strong working relationships.
Work with the Director of Sales and, if needed, perform Sales and Marketing Manager duties, including marketing calls, attending community business functions, working with travel agents and direct bill accounts, and coordinating sales promotions.
Order supplies and equipment as needed in accordance with company procedures.
Ensure staff receive proper position training, including safety training and standard operating procedures.
Inspect guest rooms, public access areas, and outside grounds for cleanliness and appearance.
Adhere to franchise and company procedures and regulations, as well as standard operating procedures.
Ensure bank deposits are made daily, including weekends and holidays.
Promote hotel policies and philosophies to employees and guests through direct and indirect interaction.
Plan, implement, and manage annual capital improvement projects with prior approval from the VP of Operations or EVP of Operations.
Manage hotel human resources functions by controlling turnover, motivating employees, focusing on employee development and retention, and conducting regular employee meetings.
Protect the hotel and its assets by enforcing and maintaining a preventative maintenance program.
Respond promptly and in a friendly manner to guest requests, and follow up to ensure guest satisfaction.
Maintain compliance with Texas Western Hospitality requirements for functional and effective computer systems and hardware.
Maintain a professional image through appearance and dress.
Follow company policies and procedures and communicate them effectively to subordinates.
Ensure the hotel follows applicable federal, state, and local laws, including OSHA, EEOC, Wage-Hour, and health laws.
Be available 24/7 and have reliable transportation.