General Manager - New Restaurant Opening!

Jim 'N Nick's Careers • Gastonia, NC

2d • Onsite

About The Position

The General Manager will open a new Jim ’N Nick’s Community Bar-B-Q restaurant, hire and train its founding team, establish operating standards, and lead the restaurant’s ongoing performance. The role is hands-on and focused on creating genuine Southern hospitality, memorable guest experiences, a respectful workplace, consistent operational execution, and strong financial results. The General Manager is expected to build and develop a team, grow sales and guest counts, manage costs, and strengthen community connections, including through catering.

Requirements

• At least 3 years of high-volume, full-service restaurant general manager-level experience.
• Proven ability to attract, develop, and retain top talent in a fast-paced environment.
• Strong financial acumen, with a focus on year-over-year growth, cost management, and guest metrics.
• Clear and candid communication with guests, team members, and leadership.
• High school diploma or GED.
• Ability to stand and walk for extended periods, lift up to 50 pounds, and bend, reach, climb, and operate equipment as part of the role; these functions may be performed with or without reasonable accommodation.

Nice To Haves

• Some college preferred.

Responsibilities

• Open the restaurant, hire its founding team, train them in the JNN way, and set the standards for the new location.
• Give guests a warm welcome and genuine invitation to return; respond promptly to feedback and turn service recoveries into positive guest experiences.
• Model and reinforce genuine Southern hospitality on every shift.
• Recruit, develop, and retain talented team members from the community.
• Maintain a safe, respectful, harassment-free workplace.
• Coach team members on food quality, service standards, safety, and pride in the food.
• Develop a strong team bench and support employee growth and retention.
• Execute operating systems, standards, and procedures consistently.
• Keep the operation clean and fully stocked, from the smoker to the front door.
• Plan proactively and adapt to changing business needs.
• Drive year-over-year sales growth and guest-count increases through operational excellence and community connection.
• Manage labor, inventory, and cost of goods; develop and execute action plans to improve results.
• Use the catering team to deepen community relationships and build sales.
• Schedule the right people at the right times.

Benefits

• Competitive base salary of $80,000–$95,000 for General Managers, plus a monthly car allowance.
• Monthly General Manager bonus opportunity, with bonuses paid monthly.
• Medical, dental, and vision insurance from Day 1.
• 401(k) plan with an annual discretionary employer match.
• Company-paid life and disability insurance.
• Two weeks of paid vacation beginning in the first year, with additional time earned through service.
• Bar-B-Q Family Fund support during unexpected hardship.
• Growth opportunities from General Manager to Managing Partner to Local Owner and beyond.
• Leadership culture emphasizing trust, people development, and running great restaurants.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED