General Manager(08984) - 8001 E Marketplace Dr

Domino's Franchise•Oak Ridge, NC

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls; staffing and paperwork; food management; customer relations and service; store cleanliness; marketing; profitability; attendance and punctuality; and adherence to schedules, policies, procedures, and company standards. The manager is expected to set an example for the crew and ensure policies and procedures are followed. The posting also describes general store team-member duties and operating conditions, including operating equipment, stocking ingredients, preparing products, taking and processing orders, completing inventory paperwork, and cleaning the facility. On-the-job orientation and training are provided. The role may involve physical store work and, as described in the posting, delivery-related duties and requirements.

Requirements

Judgment, math skills, and the ability to multitask.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers.
Motor coordination and eye-hand coordination to make precise movements and perform hands-on tasks.
Ability to enter orders using a computer keyboard or touch screen.
Reliable transportation to and from work.
For delivery duties: a valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle usable for delivery.
For delivery duties: navigational skills to read a map and locate addresses, and ability to navigate adverse terrain and carry products.

Responsibilities

Oversee everything that happens during the shift.
Manage cost controls, inventory control, cash control, and customer relations.
Set an example for the crew and ensure policies and procedures are followed.
Handle staffing and paperwork.
Manage food and work to a schedule.
Maintain the store's image, cleanliness, and adherence to standards.
Provide great customer service.
Support marketing and store profitability.
Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete paperwork, and clean equipment and the facility.
As described for delivery duties, deliver products and flyers within the designated delivery area.