Domino's General Manager - Memphis, TN

Domino's Franchise•Memphis, TN

About The Position

Domino’s General Manager is responsible for all operations during their shift, including cost, inventory, cash, food, staffing, customer relations, store cleanliness, marketing, and profitability. The manager sets an example for the crew and is expected to follow all company policies and procedures while ensuring the team does the same. The role includes paperwork, schedule management, maintaining store standards, and delivering great customer service. Domino’s describes the role as a fun and challenging opportunity with potential for learning, growth, and advancement within its stores and broader organization. On-the-job orientation and training are provided. The posting also describes general store-team duties and physical conditions relevant to the work, including operating equipment, stocking and preparing products, processing orders, taking inventory, completing paperwork, and cleaning the facility. Work may involve exposure to hot and cold temperatures, food odors, cornmeal dust, hot equipment, sharp edges, and moving mechanical parts. Physical tasks can include standing, walking, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, and frequent reaching and hand use. The posting includes delivery-specific duties and qualifications, but does not state that delivery is a distinct requirement of the General Manager role.

Requirements

  • Ability to direct activities and work alone and with others under stress while meeting quality-control standards.
  • Ability to deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and co-workers.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to use a computer keyboard or touch screen to enter orders.
  • Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
  • Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and frequent hand use.

Responsibilities

  • Oversee everything that happens during the shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and ensure policies and procedures are followed.
  • Handle staffing and paperwork.
  • Manage food and costs, work to a schedule, and maintain store image and standards.
  • Provide great customer service and support attendance and punctuality expectations.
  • Maintain store cleanliness, marketing, and profitability.
  • Operate equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
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