Domino's General Manager - Collierville, TN

Domino's Franchise•Collierville, TN
•Onsite

About The Position

The General Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability. The manager must set an example, follow all company policies and procedures, and expect the same from the crew. The position requires maintaining store standards and providing great customer service. On-the-job orientation and training are provided. Domino’s describes the work as fun and challenging, with opportunities to learn, grow, and advance within the company.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
  • Ability to perform basic arithmetic accurately and quickly and make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Reliable attendance and punctuality, and transportation to and from work.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards, access to an insured vehicle, and navigational skills to read maps and locate addresses.
  • Ability to navigate delivery sites and adverse terrain, including multi-story buildings and stairs.

Responsibilities

  • Oversee all activities and operations during the shift.
  • Manage cost controls, inventory, and cash.
  • Handle customer relations and provide great customer service.
  • Staff the store and complete paperwork.
  • Manage food and work to a schedule.
  • Maintain store image, standards, and cleanliness.
  • Support marketing and store profitability.
  • Follow all policies and procedures and set an example for the crew.
  • Operate equipment; stock ingredients; prepare products; and receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility.
  • Deliver products by car and to customers, and distribute flyers and door hangers, where applicable.
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