Assistant Property Manager - Memphis, TN

Trinity Property Consultants • Memphis, TN

14h

About The Position

The Assistant Property Manager supports the property’s daily operations and financial performance, partnering closely with the Property Manager to deliver a strong resident experience, maintain operational excellence, and support leasing, collections, and administrative functions. The role is suited to a detail-oriented, customer-focused professional seeking to grow in multifamily property management. Compensation is $26 to $28 per hour, depending on experience, plus lease commissions and lease renewal bonuses. The stated regular schedule is Monday through Friday, 9:00 a.m. to 6:00 p.m., with weekend availability as needed; nights, weekends, and holidays may also be required as needed. Occasional travel for company events or meetings is required. The position includes regular interaction with residents, prospective residents, maintenance staff, vendors, and the Property Manager, and work indoors and outdoors in varying weather conditions.

Requirements

• At least 2 years of experience in multifamily residential property management.
• High school diploma or equivalent.
• Knowledge of Fair Housing laws and regulations.
• Intermediate proficiency with MS Office (Word, Excel, Outlook, and Teams), SharePoint, and ADP.
• Strong commitment to a positive resident experience.
• Strong leasing, sales, and collections capabilities.
• Attention to detail, time management, and prioritization skills.
• Professional written and verbal communication skills.
• Availability for nights, weekends, and holidays as needed, and occasional travel for company events or meetings.
• Ability to perform the physical demands of the role, including regular sitting, standing, walking, use of hands and arms, occasional climbing, extended computer or telephone use, lifting up to 25 pounds independently and occasionally up to 50 pounds with assistance, and promptly responding to visual and auditory alarms.
• Ability to work indoors and outdoors in varied weather conditions, including rain, snow, heat, hail, wind, and sleet.

Nice To Haves

• CAM, CPM, RMP, or CMCA industry certification (preferred but not required).
• Experience with Yardi, Entrata, Celeri, EliseAI, and Asana.

Responsibilities

• Receive, process, and post rent payments in accordance with company standards.
• Assist with collections, including past-due balances and former resident accounts.
• Maintain account records and financial transactions, including NSF checks, rent allowances, concessions, rent increases, and management-approved debits and credits.
• Maintain complete and accurate resident files and documentation.
• Assist with market surveys and competitive analysis.
• Show apartments, lease to prospective residents, and assist with move-ins.
• Process rental applications, renewals, and move-out documentation.
• Conduct move-in inspections, move-out inspections, and assist with deposit accounting.
• Conduct regular property and vacant-unit inspections.
• Partner with maintenance staff and vendors to support prompt, high-quality service resolution and operational performance.
• Process maintenance work orders promptly and accurately.
• Provide superior customer service and resolve resident concerns professionally, escalating issues as appropriate.
• Support the Property Manager with daily operations and assigned special projects.
• Maintain accurate unit availability and provide phone and administrative support.
• Follow Trinity operating procedures, policies, and compliance standards.
• Participate in team functions and regional or company activities.

Benefits

• Company-paid individual PPO-HSA medical plan with a $1,200 annual employer contribution; HMO options for California residents.
• Dental and vision premiums fully covered for employees; dependent coverage available at additional cost.
• 401(k) with company matching employee contributions up to 2% of salary.
• Up to $25,000 in life insurance and AD&D, plus short- and long-term disability when enrolled in a medical plan.
• 11 paid holidays, 2–4 weeks of vacation based on tenure, and paid sick time.
• $1,000 referral bonuses for eligible hires.
• Up to 16 hours of annual volunteer time: 8 hours for personal volunteer activities and 8 hours for company-sponsored events.
• Professional development.
• Tuition reimbursement.
• Employee discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED