Assistant Property Manager - Memphis, TN

Trinity Property Consultants•Memphis, TN

2d•$26 - $28•Onsite

About The Position

Trinity Property Consultants is hiring an Assistant Property Manager in Memphis, Tennessee, to support the daily operations and financial performance of a multifamily property. Working closely with the Property Manager, this role supports resident experience, leasing, collections, property operations, and administrative functions. Compensation is $26–$28 per hour depending on experience, plus lease commissions and lease renewal bonuses. The stated schedule is Monday through Friday, 9:00 a.m. to 6:00 p.m., with weekend availability as needed. The position also requires availability for nights, weekends, and holidays as needed, and occasional travel for company events or meetings. Active participation in team functions and regional or company activities is expected. The Assistant Property Manager handles rent processing and account records, supports collections and leasing, maintains resident files and unit availability, conducts property and unit inspections, coordinates with maintenance and vendors, processes work orders, and provides administrative and customer-service support. The role requires at least two years of multifamily residential property management experience, a high school diploma or equivalent, knowledge of Fair Housing laws and regulations, and intermediate proficiency with specified office and administrative software. Industry certifications are preferred but not required. The role involves sitting, standing, walking, use of hands and arms, occasional climbing, and extended computer or telephone use. It may require lifting up to 25 pounds independently and occasionally up to 50 pounds with assistance, responding to visual and auditory alarms, and working indoors and outdoors in various weather conditions.

Requirements

At least 2 years of experience in multifamily residential property management.
High school diploma or equivalent.
Knowledge of Fair Housing laws and regulations.
Intermediate skills in MS Office (Word, Excel, Outlook, and Teams), SharePoint, and ADP.
Strong commitment to providing a positive resident experience.
Strong leasing, sales, and collections capabilities.
Attention to detail, time management, and prioritization skills.
Professional written and verbal communication skills.
Availability for nights, weekends, and holidays as needed.
Occasional travel for company events or meetings.
Ability to sit, stand, walk, use hands and arms, and occasionally climb.
Ability to use computers or telephones for extended periods.
Ability to lift up to 25 pounds independently and occasionally up to 50 pounds with assistance.
Ability to respond promptly to visual and auditory alarms.
Ability to work indoors and outdoors in varied weather conditions, including rain, snow, heat, hail, wind, and sleet.

Nice To Haves

CAM, CPM, RMP, or CMCA industry certification.
Experience with Yardi, Entrata, Celeri, EliseAI, and Asana.

Responsibilities

Receive, process, and post rent payments in accordance with company standards.
Assist with collections, including past-due balances and former resident accounts.
Maintain account records and financial transactions, including NSF checks, rent allowances, concessions, rent increases, and management-approved debits and credits.
Maintain complete and accurate resident files and ensure documentation meets company standards.
Assist with market surveys and competitive analysis.
Show and lease apartments and assist with prospective resident move-ins.
Process rental applications, renewals, and move-out documentation.
Conduct move-in inspections, move-out inspections, and assist with deposit accounting.
Perform regular property and vacant-unit inspections.
Partner with Maintenance and vendors to support prompt, high-quality service resolution and property operations.
Process maintenance work orders promptly and accurately.
Provide superior customer service to residents and help deliver a positive living experience.
Resolve resident concerns professionally and escalate issues as appropriate.
Support the Property Manager with daily operations and assigned special projects.
Maintain accurate unit availability.
Provide phone and administrative support as needed.
Follow Trinity operating procedures, policies, and compliance standards.
Participate in team functions and regional or company activities.

Benefits

Medical insurance, including a company-paid individual PPO-HSA plan with a $1,200 annual employer contribution; HMO options for California residents.
Dental and vision insurance premiums fully covered for employees; dependent coverage is available at additional cost.
401(k) matching up to 2% of salary.
Life insurance and AD&D coverage up to $25,000.
Short- and long-term disability coverage when enrolled in a medical plan.
11 paid holidays.
Two to four weeks of vacation based on tenure.
Paid sick time.
$1,000 referral bonuses for eligible hires.
Up to 16 hours of volunteer time off annually, including time for personal volunteer activities and company-sponsored events.
Professional development.
Tuition reimbursement.
Employee discounts.
Lease commissions and lease renewal bonuses.