About The Position

The General Manager leads the theatre team and is responsible for theatre performance, daily operations, and the guest experience. The role balances business results with people leadership, ensuring the theatre operates safely, efficiently, and in accordance with company policies and compliance standards. The General Manager hires, trains, coaches, and supports employees; oversees scheduling, reporting, cash handling, inventory, ordering, and cost control; and monitors financial and operational results to identify opportunities to improve performance and profitability. The position also oversees theatre cleanliness, maintenance, stocking, and projection and audio-visual systems, while setting a strong example on the floor and supporting the team during busy periods. The role requires flexibility to work evenings, weekends, and holidays based on business needs.

Requirements

  • At least 2 years of management or supervisory experience, or a post-secondary degree in Business or a related field.
  • Ability to lead, develop, and motivate a team while driving results.
  • Strong understanding of day-to-day operations and basic financial management.
  • Ability to stay organized and manage multiple priorities in a fast-paced environment.
  • Must meet legal requirements for alcohol service where applicable.
  • Flexibility to work evenings, weekends, and holidays based on business needs.

Nice To Haves

  • Familiarity with theatre systems and technology.

Responsibilities

  • Take ownership of theatre performance, including sales, expenses, and business-supporting operations.
  • Follow company policies, handle cash properly, and maintain safety and compliance standards.
  • Oversee daily operations, including scheduling and reporting.
  • Hire, train, coach, and support employees; manage performance and employee relations.
  • Set the tone for guest service, resolve guest concerns, and maintain a positive theatre experience.
  • Ensure the theatre is clean, well maintained, fully stocked, and operating efficiently.
  • Monitor financial and operational results and identify ways to improve performance and profitability.
  • Manage inventory, ordering, and cost control for concessions and supplies.
  • Maintain and oversee theatre systems and equipment, including projection and audio-visual functionality.
  • Lead by example on the floor and support the team during peak times.

Benefits

  • Medical, dental, and vision coverage.
  • Company-paid life and disability coverage.
  • Accident, critical illness, and hospital indemnity insurance.
  • 401(k) with company match after eligibility requirements.
  • Paid time off and sick leave.
  • Holiday pay.
  • Cell phone reimbursement.
  • Free movie passes and 50% off concessions.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service