Case Manager/Support Coordinator - Anderson, SC

Care Lync•Honea Path, SC

About The Position

Care Lync is a social services agency providing Support Coordination, Service Coordination, and Case Management to adults with intellectual, developmental, and physical disabilities and Autism Spectrum Disorder who participate in the Department of Human Services Medicaid Waiver Program. Support Coordinators help people navigate, understand, and secure services needed to live independently in their homes and communities. The Support Coordinator / Service Coordinator / Case Manager provides case management to clients assigned to the consolidated care team. The position develops individualized care management plans, brokers and coordinates services to implement those plans, and monitors and evaluates clinical outcomes to help ensure services are professional, comprehensive, and cost-effective. The role also helps locate, coordinate, and monitor services and supports through development and implementation of the Individual Support Plan (ISP), assisting participants in identifying and communicating their needs and requests, including for housing, medical, social, vocational, and other community services. The position involves travel to participants as needed, stated as 50% travel.

Requirements

Bachelor of Science or Bachelor of Arts degree in related coursework.
At least 3 years of related experience providing case management for individuals with intellectual disabilities, Autism Spectrum Disorders, or physical disabilities.
Experience with Microsoft Office and state-maintained databases.
Maintain proficiency in company-sponsored training and certifications.
Maintain CPR/First Aid certification and current state-related clearances.
Successfully complete and maintain training courses required or amended by program regulations.
Valid driver’s license, personal vehicle insurance coverage for liability, and current vehicle registration; copies must be maintained on file with Care Lync.

Responsibilities

Complete assessments to identify each participant’s needs and service-delivery preferences.
Develop a Person-Centered Service Plan for each participant and modify it at least annually or following a significant medical or social change.
Provide information that enables participants to make fully informed choices of providers.
Ensure the Behavioral Support Plan and Crisis Plan, when applicable, are consistent with the ISP.
Immediately report incidents of participant abuse, neglect, or exploitation to a supervisor or director.
Coordinate with individuals and entities involved in participants’ physical and behavioral care, including other care coordinators, to support seamless coordination of services.
Research and develop alternative solutions to participants’ needs.
Maintain confidentiality of sensitive material and private health information.
Attend required trainings and recertification classes.
Consult regularly with supervisors and directors about participants’ needs, abilities, learning levels, and physical limitations.
Travel to participants as needed; the position specifies 50% travel.
Immediately inform a supervisor of changes to auto insurance, automobile registration, or driver’s license status.