Area Supervisor - Anderson, SC

Ross Stores•Anderson, SC

1d•Onsite

About The Position

The Area Supervisor is a member of Store Leadership responsible for an assigned area and for general store operations and supervision when serving as Manager on Duty. The role includes opening and closing the Store, supervising Associates, maintaining a friendly and easy-to-shop environment, ensuring proper merchandise presentation and cleanliness, and executing and supervising Company operational processes. The Area Supervisor helps maintain a safe and secure store, provides courteous and professional customer service, represents the Company brand, and oversees merchandising, loss prevention, front-end operations, fitting rooms, and assigned administrative duties. The position supervises Retail Associates and, where applicable, Stockroom Leads.

Requirements

Excellent verbal communication skills.
Fluency in English.
Ability to work evenings and weekends.
Ability to use Store equipment, including PDTs, registers, and PCs, as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull, and lift more than 25 pounds.
Ability to use janitorial equipment, rolling racks, ladders, and other assigned supplies.
For Associates working Stockroom shifts, ability to regularly push, pull, and lift more than 20 pounds.

Nice To Haves

Prior customer service and supervisory experience.
Familiarity with point-of-sale equipment and applications.
Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

Open and close the Store and supervise Associates, including functioning as Manager on Duty.
Maintain safe and secure environments, monitor the sales floor, report or correct unsafe conditions, and oversee building security, emergency procedures, fire alarm tests, and customer safety.
Provide courteous, friendly, and professional service to Customers, Associates, and other leaders; recognize Associates through Company programs.
Represent the Company brand, maintain professional appearance and dress-code standards, and keep Store areas clean, maintained, and merchandised to standard.
Ensure recovery, sizing, markdowns, merchandise processing, stockroom organization, back-stock handling, floor moves, promotional signing, and other merchandising tasks meet Company standards.
Receive merchandise trucks and non-merchandise deliveries as needed, and help move processed merchandise to the sales floor.
Follow Loss Prevention practices, safeguard confidential information and assets, maintain the Public View Monitor system, conduct Code 50 package inspections, and promote customer and Associate engagement.
Supervise Front End operations, ensure Associates meet Company standards, manage customer lines, coach and train Associates on registers and procedures, and coordinate breaks and lunches.
Ensure Front End equipment and supplies are maintained, go-backs are processed correctly, and merchandise is salable and properly ticketed and security tagged.
Maintain fitting-room cleanliness, audit garment tags, ensure go-back compliance, and confirm returned merchandise is processed correctly before returning to the sales floor.
Perform assigned administrative duties, including cash pulls, bank deposits, front-end control, refund and register approvals, cash security, payroll administration, punch edits, scheduling compliance, payroll transmission, and reporting.
Perform other duties as assigned by the Store Manager.