General Manager

Troon•Crested Butte, CO

15d•Onsite

About The Position

The Club at Crested Butte in Crested Butte, Colorado, is seeking an outgoing, energetic General Manager to lead a premier private club. The Club includes a golf course, a private ski-in/ski-out Ski Club, and fitness, racquet, dining, and recreational amenities. As the visible face of the Club, the General Manager sets the standard for exceptional service, leads by example, and oversees daily operations and financial performance. The role works closely with Troon and Ownership to bring the Club’s vision to life and build meaningful relationships with Members and staff. The General Manager leads all Club departments and department managers, develops and manages operating and capital budgets, oversees strategic planning and capital improvements, and ensures facilities, amenities, and grounds meet the standards of a premier private club. The position also represents the Club in the Crested Butte community and seeks opportunities to use innovation and technology to improve operations and the Member experience. Troon, founded in 1990 and headquartered in Scottsdale, Arizona, is a professional club management company specializing in golf, hospitality, and residential communities. It reports more than 900 locations in 45+ states and 27+ countries. The position offers compensation of $200,000 plus bonus and benefits.

Requirements

Proven leadership experience at a high-end private club, preferably with a background in Membership, Golf Operations, or Food & Beverage.
Outgoing, personable, energetic, and honest, with a confident yet humble leadership style.
Ability to motivate teams, make sound decisions, solve problems, and adapt to changing priorities.
Solid understanding of financial statements, budgeting, profitability, and operational performance.
Comfort with Microsoft Office, AI, club management systems, and emerging technologies.
Excellent interpersonal and communication skills, with the ability to work effectively with Members, staff, Troon, and Ownership.
Genuine enthusiasm for golf, skiing, fitness, and Crested Butte’s outdoor recreational opportunities.
Bachelor’s degree or equivalent experience.
Ability to read and speak English may be required to perform job duties, including communicating with English-speaking customers or coworkers and using equipment manuals in English.
Knowledge of Microsoft Office applications.

Nice To Haves

PGA/LPGA Class A membership or CMAA certification preferred.

Responsibilities

Maintain a visible, approachable presence throughout the Club, build lasting relationships, and ensure an exceptional Member experience.
Lead, mentor, and hold department managers accountable while fostering a positive, service-oriented culture.
Oversee all departments to ensure consistent service, operational efficiency, and attention to detail.
Develop and manage operating and capital budgets, monitor financial performance, and identify opportunities to improve profitability.
Maintain open communication with Troon and Ownership, align operational priorities with the Club’s vision, and provide timely updates and recommendations.
Develop and execute annual business plans, capital improvements, and long-term initiatives.
Introduce fresh ideas and leverage technology to enhance operations and the Member experience.
Ensure Club facilities, amenities, and grounds consistently meet the standards of a premier private club.
Represent the Club within the Crested Butte community and participate in local activities and events.