The Restaurant General Manager (RGM) is responsible for managing the daily operations of a single Burger King restaurant with 10–45 employees. The RGM works to deliver guest satisfaction and achieve desired restaurant outcomes, including increased sales, profitability, and employee retention. The role leads the restaurant management team and oversees financial controls, operations, people development, guest service, and Burger King compliance across all shifts. The RGM may need to work long or irregular shifts, including extra shifts, to ensure the restaurant functions properly. The position is overseen by a District Manager and directly manages Team Members, Shift Coordinators, and Assistant Managers. It involves interacting with restaurant team members and management, District Managers, customers, field operations staff, and outside vendors.
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Job Type
Full-time
Career Level
Manager
Education Level
High school or GED