The Restaurant General Manager (RGM) is responsible for managing the daily operations of a single Burger King restaurant with 10–45 employees. The role focuses on guest satisfaction and achieving restaurant outcomes, including increased sales, profitability, and employee retention. The RGM leads the restaurant management team and oversees financial controls, operations, people development, guest service, and Burger King compliance across all shifts. The position reports to a District Manager and directly manages Team Members, Shift Coordinators, and Assistant Managers. It interacts with restaurant employees and management, District Managers, customers, field operations staff, and outside vendors. The RGM must be able to work long or irregular shifts, including additional shifts as needed for proper restaurant functioning.
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Job Type
Full-time
Career Level
Manager
Education Level
High school or GED