General Manager(04082) - 500 York St

Domino's Franchise•Gettysburg, PA

About The Position

The General Manager is responsible for overseeing everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store standards and cleanliness, marketing, and profitability. The role requires setting a strong example, following all policies and procedures, and expecting the same from the crew. The position is part of a company that offers advancement opportunities, including paths from assistant manager to general manager and potentially to franchise ownership or corporate operations. General store team duties include operating equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. On-the-job orientation and training are provided. Work takes place in a store and includes exposure to varying weather during outdoor tasks, temperatures from approximately 36 degrees in coolers to 90 degrees or higher in work areas, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical tasks include standing, walking, sitting, stooping, bending, crouching, squatting, lifting, carrying, pushing, pulling, climbing, reaching, and frequent hand use. Deliveries may include items weighing up to 50 pounds; some products and trays must be carried, and cases are stacked on shelves up to 84 inches high.

Requirements

Judgment, math skills, and the ability to multitask.
Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers.
Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
Verbal, writing, and telephone skills for taking and processing orders.
Motor coordination and hand-eye coordination to make precise, rapid movements and use a computer keyboard or touch screen.
Ability to perform the physical tasks described, including lifting and carrying deliveries weighing up to 50 pounds.
Transportation to and from work.
Ability to work in the stated store conditions, including temperature changes, hot surfaces, cramped areas, and outdoor weather exposure.

Responsibilities

Oversee all activity during the shift, including cost controls, inventory control, cash control, and customer relations.
Set an example for the crew and ensure compliance with company policies, procedures, and standards.
Manage staffing, paperwork, food, scheduling, store image, cleanliness, marketing, and profitability.
Provide great customer service and maintain attendance and punctuality.
Operate store equipment and stock ingredients and supplies in storage and work areas.
Prepare products and receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Communicate with customers and coworkers to process orders in person and over the phone.
Use a computer keyboard or touch screen to enter orders and handle monetary transactions accurately.