General Manager (NP)

The Edge Fitness Clubs • Naperville, IL

3d

About The Position

The General Manager is responsible for the club’s overall operational and financial performance, including profitability, asset management, accounting compliance, member satisfaction, sales, personnel training, and employee development. The role provides managerial oversight across Membership Sales, Front Desk Personnel, Personal Training, Edge Kids, Group Exercise, and Maintenance, and communicates regularly with department heads about departmental performance.

The General Manager understands and models the company’s mission, core values, and culture, leads by example, and holds employees accountable to The Edge’s standards. The role works closely with department heads when making decisions about hiring club staff. Duties and responsibilities may change and are not limited to those listed.

Requirements

• Related health club experience in a leadership role.
• Energy and enthusiasm.
• Passion for fitness.
• Ability to work with a sense of urgency.
• Excellent verbal and written communication skills.
• Strong attention to detail.
• Ability to thrive in a customer-focused environment.
• Excellent teamwork.

Responsibilities

• Oversee the club’s overall operational and financial performance, including profitability, asset management, accounting compliance, member satisfaction, and sales.
• Oversee personnel training and employee development.
• Provide managerial oversight for Membership Sales, Front Desk Personnel, Personal Training, Edge Kids, Group Exercise, and Maintenance.
• Communicate regularly with department heads regarding each department’s performance.
• Model the company’s mission, core values, and culture, and hold employees accountable to The Edge’s standards.
• Work with department heads on decisions to hire club staff.

Benefits

• Free gym membership.
• Tiered medical, dental, and vision benefits for employees and family.
• PTO and paid holidays.
• 401(k).
• Discounts on personal training, apparel, shake bar, and Edge Kids.
• Team-building activities and leadership and development training, with opportunities to advance.
• Reimbursement for training certifications.
• Company-paid life insurance ($25,000), long-term disability, and Employee Assistance Program (EAP).
• Fun work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed