General Manager (NP)

The Edge Fitness Clubs • Naperville, IL

3d

About The Position

The General Manager is responsible for the overall operational and financial performance of the club, including profitability, asset management, accounting compliance, member satisfaction, sales, personnel training, and employee development. The role provides managerial oversight for Membership Sales, Front Desk Personnel, Personal Training, Edge Kids, Group Exercise, and Maintenance, and includes regular communication with department heads about departmental performance. The General Manager understands and models the company’s mission, core values, and culture, holds employees accountable to The Edge’s standards, and works with department heads on hiring decisions. Duties and responsibilities may change, and the listed activities are not exhaustive.

Requirements

• Energy and enthusiasm.
• A passion for fitness.
• Ability to work with a sense of urgency.
• Related health club experience in a leadership role.
• Excellent verbal and written communication skills.
• Strong attention to detail.
• Ability to thrive in a customer-focused environment.
• Excellent teamwork.

Responsibilities

• Oversee the club’s overall operational and financial performance, including profitability, asset management, and accounting compliance.
• Support member satisfaction and sales.
• Oversee personnel training and employee development.
• Provide managerial oversight for Membership Sales, Front Desk Personnel, Personal Training, Edge Kids, Group Exercise, and Maintenance.
• Communicate regularly with department heads regarding departmental performance.
• Lead by example in alignment with the company’s mission, core values, and culture, and hold employees accountable to The Edge’s standards.
• Work with department heads on decisions to hire staff at the club.

Benefits

• Free gym membership.
• Tiered medical, dental, and vision benefits.
• Paid time off and paid holidays.
• 401(k) plan.
• Discounts on personal training, apparel, shake bar, and Edge Kids.
• Team builders and leadership and development training, with opportunities to advance.
• Reimbursement for training certifications.
• Company-paid life insurance ($25,000), long-term disability, and Employee Assistance Program (EAP) through MetLife.
• Fun work environment and company culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed