General Manager - Cotton On Fashion Valley

Cotton On Group•San Diego, CA

About The Position

The General Manager is responsible for leading all aspects of the store, including building a positive and inclusive culture and leading, managing, and developing store team members to achieve sales and KPI targets. The role also supports long-term business growth in line with the company vision, core values, policies, and procedures. The General Manager applies retail management, merchandising, and team leadership experience in a fast-paced fashion retail environment and must be available to work a flexible schedule, including evenings, weekends, and holidays.

Requirements

  • At least 3 years of retail management experience; fast-fashion experience is preferred.
  • At least 3 years of proven experience leading, inspiring, and managing diverse, high-performing teams.
  • Demonstrated ability to interpret and analyze results and drive sales, stock, and service delivery.
  • Knowledge of retail merchandising practices, including executing visual merchandising directives and delivering high visual merchandising standards.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Outstanding communication, customer service, and problem-solving skills.
  • Ability to work in a fast-paced, changing environment.
  • Passion for products, brands, fashion, and trends.
  • Ability to move around the store throughout the shift or workday.
  • Ability to lift, carry, push, and pull up to 50 pounds regularly.
  • Ability to regularly squat or kneel and safely use a ladder, step stool, or raised platform.

Nice To Haves

  • Fast-fashion retail management experience.

Responsibilities

  • Lead all aspects of store operations.
  • Lead, manage, and develop store team members while fostering a positive, inclusive culture.
  • Drive sales and KPI targets and support long-term business growth in accordance with company vision, core values, policies, and procedures.
  • Interpret and analyze sales, stock, and service delivery results and take action to drive performance.
  • Execute visual merchandising directives and uphold visual merchandising standards.
  • Work a flexible schedule to meet business needs, including evening, weekend, and holiday shifts.

Benefits

  • 50% team member discount on all brands and products.
  • Competitive pay.
  • 24/7 wellness support.
  • Performance and peak incentives.
  • Medical, dental, vision, and other benefits for employees and their families.
  • 401(k) matching program and financial literacy support.
  • Development opportunities.
  • Quarterly COG Awards and real-time recognition.
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