General Manager - Oakhurst

JETSET Pilates•Oakhurst, NJ

About The Position

JETSET Pilates is hiring a Founding General Manager to launch its Oakhurst studio and, after opening, lead its day-to-day operations. The role partners closely with ownership to recruit and develop the team, build community awareness, establish operational processes, and drive founding membership sales. Following the launch, the General Manager will continue to lead studio operations, membership growth, team development, and the client experience. General Managers are expected to complete the JETSET Instructor Training Academy Program, teach an average of 6–8 classes per week, and maintain an active in-studio presence during at least 25 class times per week. The role may grow to include support for additional studio openings and multi-unit expansion.

Requirements

  • At least 3 years of operations or general management experience.
  • Proven track record of building and leading high-performing teams.
  • Self-starter with an entrepreneurial spirit who takes initiative, solves problems proactively, and thrives in evolving environments.
  • Sales instincts and experience driving revenue targets and coaching others to do the same.
  • Analytical ability, including building reports, interpreting data, and making metric-backed decisions.
  • Strong organizational skills and ability to manage competing priorities while maintaining momentum and attention to detail.
  • Outstanding communication and interpersonal skills, including the ability to connect with clients and team members.
  • Ability to commit to travel for a 5-day Instructor training at a Regional Training & Support Center.
  • Ability to stand and move throughout the studio for extended periods.
  • Ability to lift up to 30 pounds.
  • Flexible availability to work mornings, evenings, weekends, and holidays as business needs require.

Nice To Haves

  • Operations or general management experience in boutique fitness, hospitality, or a luxury membership-model consumer service environment.
  • Experience leading teams across multiple locations or in a pre-opening context.
  • Hands-on experience in fitness instruction or coaching.
  • Passion for community building and understanding of the local wellness, fitness, and hospitality community.

Responsibilities

  • Execute local grassroots marketing initiatives before opening and support social media efforts that drive awareness and membership growth.
  • Build relationships with local businesses, influencers, and community partners; coordinate community events and pre-sale activations.
  • Generate launch awareness and excitement and build and manage a pipeline of prospective founding members.
  • Recruit, hire, onboard, and develop the founding Instructor and Studio Lead team.
  • Lead onboarding and operational training, foster accountability, collaboration, and hospitality, and conduct coaching conversations and performance check-ins.
  • Partner with ownership on launch readiness and provide regular updates on readiness and business performance.
  • Establish operational processes, studio workflows, schedules, staffing plans, and operational standards.
  • Coordinate vendor readiness, equipment setup, and operational logistics, and ensure opening day is executed successfully.
  • Drive founding membership sales and execute pre-sale and launch campaigns.
  • Coach the team on consultative sales techniques and monitor pre-sale conversion metrics, membership goals, and launch-readiness KPIs.
  • Identify opportunities to improve systems and processes and support future studio openings as the brand grows.
  • Lead ongoing day-to-day studio operations following the launch and continue to drive membership growth, team development, and an exceptional client experience.
  • Complete the JETSET Instructor Training Academy Program, teach an average of 6–8 classes per week, and maintain an active in-studio presence during a minimum of 25 class times per week.

Benefits

  • Complimentary or discounted JETSET Pilates classes
  • Paid time off (PTO)
  • Professional development opportunities
  • Performance bonuses, health insurance, retirement plans, and other perks may be offered depending on the studio location
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