General Manager(05019) - 6191 66th St N

Domino's Franchise•Pinellas Park, FL

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, profitability, and adherence to company policies and standards. The manager is expected to set an example for the crew and provide great customer service. The position also involves the general duties performed by store team members: operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Training and orientation are provided on the job. Delivery duties may include delivering products by car to customers and distributing flyers and door hangers. Work includes standing and walking for most tasks, handling supplies and food products, and may involve lifting items weighing up to 50 pounds, carrying products, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and driving. The work environment may include hot and cold areas, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, moving mechanical parts, and adverse weather conditions.

Requirements

  • Ability to exercise judgment, perform math, and multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Navigational skills to read a map and locate addresses within the delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.

Responsibilities

  • Oversee everything that happens during the shift, including cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and ensure company policies and procedures are followed.
  • Manage staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability.
  • Maintain a professional store image and adhere to operating standards.
  • Provide great customer service and maintain attendance and punctuality.
  • Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Deliver products by car to customers and deliver flyers and door hangers when required.
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