General Manager(02642) - 10176 Maysville Rd

Domino's Franchise•Fort Wayne, IN

About The Position

The General Manager oversees everything that happens during a shift and sets an example for the crew by following company policies and procedures. The role covers cost, inventory, and cash controls; staffing and paperwork; food management; scheduling; store standards and cleanliness; customer service; marketing; attendance and punctuality; and profitability. The posting also includes general store-team duties and qualifications, including operating equipment, stocking ingredients, preparing products, processing orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The description also includes delivery-specific duties and requirements, such as delivering products by car, distributing flyers and door hangers, maintaining a valid driver’s license and access to an insured vehicle, and navigating delivery locations and adverse terrain.

Requirements

Ability to exercise judgment, perform math, and multitask.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers and process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
Ability to make correct monetary change.
Verbal, writing, and telephone skills for taking and processing orders.
Motor coordination and hand-eye coordination to make precise movements quickly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform the described physical tasks, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and frequent hand use.
Valid driver’s license with a safe driving record meeting company standards for the delivery duties described.
Access to an insured vehicle that can be used for delivery.
Navigational skills to read a map and locate addresses within the delivery area.

Responsibilities

Oversee all activities and operations during the shift.
Manage cost controls, inventory control, and cash control.
Maintain customer relations and provide great customer service.
Set an example for the crew and ensure compliance with all policies and procedures.
Handle staffing and paperwork.
Manage food and work to a schedule.
Maintain a professional store image and adhere to standards.
Promote attendance and punctuality.
Maintain store cleanliness.
Support marketing and profitability.
Operate equipment, stock ingredients, prepare products, receive and process orders, take inventory, complete paperwork, and clean equipment and the facility.
For delivery duties described in the posting: deliver products by car and distribute flyers and door hangers.