General Manager(01582) - 8346 WATSON RD

Domino's Franchise•St Louis, MO

7d•Onsite

About The Position

The General Manager leads the store’s operations at the St. Louis location on Watson Road, overseeing daily operations and fostering a positive, high-performing team. The role is responsible for operational excellence, profitability, quality, customer service, and compliance in a fast-paced, customer-focused environment. The General Manager manages costs, inventory, cash handling, financial reporting, staffing, and scheduling; recruits, trains, develops, and motivates team members; and monitors sales and operational metrics to identify opportunities for improvement. The role also maintains food quality, cleanliness, equipment, and health and safety standards; executes local marketing initiatives; addresses customer concerns; prepares reports and administrative documentation; and communicates store performance and recommendations to upper management. The position requires at least 2–3 years of management or supervisory experience in food service or a restaurant environment, a high school diploma or equivalent, a valid driver’s license and reliable transportation, and flexibility to work evenings, weekends, and holidays as needed. An associate’s degree or higher in Business Administration, Management, or a related field is preferred. The role may involve varying temperature conditions and a fast-paced work environment.

Requirements

At least 2–3 years of management or supervisory experience in a food service or restaurant environment.
Proven track record of leading and developing team members.
Experience with inventory control, cost management, and financial analysis.
Demonstrated success driving sales, profitability, and operational efficiency.
Customer service background focused on building positive relationships.
Strong leadership and team management abilities, including motivating diverse groups.
Strong mathematical skills, including budgeting, cost analysis, and calculating financial metrics.
Proficiency with point-of-sale (POS) systems and computer applications.
Advanced verbal and written communication skills.
Ability to multitask and prioritize in a fast-paced environment.
Strong organization and time management skills with attention to detail.
Cash handling expertise and accuracy in monetary transactions.
Problem-solving and analytical capabilities.
Customer-service orientation and commitment to exceptional experiences.
Conflict-resolution and interpersonal skills.
High school diploma or equivalent.
Valid driver’s license and reliable transportation.
Ability to work flexible hours, including evenings, weekends, and holidays as needed.
Reliable attendance and commitment to punctuality.
Willingness to work in varying temperature conditions and fast-paced environments.

Nice To Haves

Associate’s degree or higher in Business Administration, Management, or a related field.
Food safety certifications and knowledge of regulatory compliance.
Knowledge of marketing strategies and promotional execution.
Familiarity with scheduling software and labor management systems.
Experience training and onboarding new employees.
Strategic planning and business development experience.

Responsibilities

Direct and oversee store operations during assigned shifts, ensuring compliance with company policies, procedures, and quality standards.
Manage cost controls, inventory, cash handling, and financial reporting to support profitability and operational efficiency.
Lead, mentor, motivate, and provide performance feedback and recognition to team members.
Recruit, hire, train, and develop staff while fostering a collaborative and inclusive workplace culture.
Maintain quality standards for food preparation, product delivery, and customer service.
Implement and monitor scheduling systems to maintain adequate staffing and manage labor costs.
Analyze sales data, customer feedback, and operational metrics to identify opportunities for improvement and growth.
Ensure store cleanliness, equipment maintenance, and compliance with health and safety regulations.
Develop and execute local marketing initiatives to drive customer engagement and profitability.
Address customer concerns and complaints professionally and resolve issues promptly.
Manage inventory ordering, receiving, and storage to minimize waste and maintain product quality.
Prepare accurate reports, documentation, and administrative paperwork in a timely and organized manner.
Model strong work ethic, punctuality, and professional behavior for the team.
Communicate store performance, challenges, and strategic recommendations to upper management.