General Manager(07789) - 101 N Maclay Ave.

Domino's Franchise•San Fernando, CA

About The Position

E.M. PIZZA, INC., a 42-store Domino’s franchise operating in the Los Angeles and Fresno markets, is hiring a General Manager. The role oversees everything that happens during a shift, including staffing, cost and inventory controls, cash handling, food management, customer relations, paperwork, scheduling, store cleanliness, marketing, and profitability. The manager is expected to set an example, follow company policies and procedures, and ensure the crew does the same while maintaining store standards and providing strong customer service. The position includes general store-team duties such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided. The posting describes opportunities for advancement within the franchise and Domino’s, including progression to franchise ownership or corporate operations.

Requirements

  • At least 2 years of relevant quick-service restaurant experience; pizza experience is preferred.
  • Judgment, math skills, and the ability to multitask.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, written, and telephone communication skills to take and process orders and communicate with customers and co-workers.
  • Ability to comprehend and give correct written instructions.
  • Motor coordination to make precise, rapid movements and ability to enter orders using a computer keyboard or touchscreen.
  • Ability to work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Transportation to and from work.
  • Ability to navigate delivery locations and adverse terrain, including multistory buildings, private homes, and other delivery sites, while carrying products.

Nice To Haves

  • Pizza quick-service restaurant experience.

Responsibilities

  • Oversee all activities during the assigned shift.
  • Manage staffing, paperwork, scheduling, cost controls, inventory, cash, and food management.
  • Maintain customer relations and provide great customer service.
  • Set an example by following all policies, procedures, and store standards, and expect the same from the crew.
  • Support store profitability and marketing.
  • Maintain attendance and punctuality and arrange transportation to and from work.
  • Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete related paperwork; and clean equipment and the facility.
  • Work to schedule and maintain a perfect image and store cleanliness.
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