General Manager(01685) - 624 South Madison

Domino's Franchise•Webb City, MO

3d•Onsite

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew, follows company policies and procedures, and expects the same from team members. Duties include staffing, paperwork, food management, working to a schedule, maintaining store standards and cleanliness, customer service, attendance and punctuality, marketing, and profitability. The job requires judgment, math skills, multitasking, and the ability to direct activities and make decisions under stress. General store duties described in the posting include operating equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. On-the-job orientation and training are provided. The description also includes delivery-specific duties and requirements, such as delivering products by car, distributing flyers and door hangers, maintaining a valid driver’s license and safe driving record, and having access to an insured vehicle. The work involves standing and walking for much of the day, handling deliveries and supplies, and frequent reaching and hand use. It may require lifting up to 50 pounds, carrying product, pushing or pulling trays, and occasionally climbing stairs or a ladder. Conditions include temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Delivery work involves driving and exposure to varying weather and terrain.

Requirements

Ability to exercise judgment, perform math, and multitask.
Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers, including by telephone.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination and eye-hand coordination to make precise movements quickly and accurately; ability to enter orders using a computer keyboard or touch screen.
Ability to perform the physical demands described, including standing, walking, lifting, carrying, pushing, pulling, reaching, bending, and occasional climbing.
For delivery duties: valid driver’s license with a safe driving record meeting company standards and access to an insured vehicle that can be used for delivery.
For delivery duties: navigational skills to read a map and locate addresses, and ability to navigate adverse terrain and delivery sites.

Responsibilities

Oversee all operations and activities during a shift.
Manage cost controls, inventory, cash, and customer relations.
Set an example for the crew and ensure adherence to company policies, procedures, and standards.
Handle staffing and paperwork.
Manage food and work to a schedule.
Maintain store cleanliness and a professional store image.
Provide great customer service.
Maintain attendance and punctuality.
Support marketing and store profitability.
Operate equipment, stock ingredients and supplies, prepare products, process telephone orders, take inventory, complete paperwork, and clean equipment and the facility.
For delivery duties, deliver products by car to customers and distribute flyers and door hangers.